Privacy Policy — RoboDoc ECW Bridge

Last updated: June 11, 2026

RoboDoc ECW Bridge ("the extension") is a Chrome extension published by Monitor Health. Its single purpose is to open a patient's chart in the eClinicalWorks (ECW) web application when a clinic user clicks a patient link in the RoboDoc web app or email. This policy explains what data the extension handles and how.

Data the extension handles

eClinicalWorks login credentials (username and password). To sign in to ECW on the user's behalf, the extension stores the ECW username and password that the user provides (either in the extension popup or via the RoboDoc web app). These credentials are saved using Chrome's local storage (chrome.storage.local) on the user's own device.

Patient identifiers (ECW patient ID and patient name). When the user clicks a patient link in the RoboDoc app, the app sends the extension an ECW patient ID (and, where available, the patient name) so the extension can navigate ECW to the correct patient chart. This information is used only in memory to perform the navigation and is not stored by the extension.

How the data is used

• Credentials are used solely to authenticate the user to ECW (*.ecwcloud.com).
• Patient identifiers are used solely to open the requested patient's chart within the ECW web application.

Data storage and retention

• Credentials are stored locally on the user's device via chrome.storage.local. They remain until the user clears them, removes the extension, or clears their browser data.
• Patient identifiers are not retained; they exist only for the duration of the navigation request.

Data sharing and transmission

• The extension does not transmit credentials or patient data to Monitor Health, to RoboDoc servers, or to any third party.
• The extension does not sell or transfer user data to third parties.
• The extension does not use or transfer user data for any purpose unrelated to its single purpose, nor to determine creditworthiness or for lending purposes.

The only network destination involved is eClinicalWorks (*.ecwcloud.com), where the user's credentials are submitted directly to ECW's own login page — the same destination the user would log in to manually.

Permissions

The extension requests only the permissions required for its single purpose: tabs and windows (to find and focus the ECW tab), scripting (to navigate ECW to the requested patient), storage (to store ECW credentials locally), and host access to *.ecwcloud.com (to operate within the ECW web app).

Security

Credentials are stored using Chrome's extension storage on the local device. Users should protect access to their device and browser profile accordingly.

Contact

For questions about this policy, contact Monitor Health at mzaman@monitorhealth.net.